RuneScape Login Issues Continues While The Team Reassures Players That No Accounts Have Been Lost
RuneScape Login Issues Continues While The Team Reassures Players That No Accounts Have Been Lost.
MMOBEEP found out that RuneScape has recently been having some log-in issues ever since the start of March. While the team initially had believed that they had crushed the problem, unfortunately, new problems have appeared, worrying players about their accounts.
Jagex has been trying to fix the RuneScape login issues, telling players that they are working overnight to get things right. Yesterday, an announcement from the support team was published, which lets players know that they should contact Jagex through their support ticket system if they are encountering issues. The chance that players may lose their accounts or become permanently stuck isn’t high.
“We’re reading your messages and know some of you are concerned about accounts being lost. To be extra clear: this is a temporary issue – no accounts have been lost or will remain permanently stuck.
The coffee is flowing, and our teams are working throughout the weekend working on solutions, so please hang tight. We truly appreciate your continued patience and understanding. We’ll keep you posted with any further news as we have it”.
– The RuneScape Team
The announcement followed their original news post describing the log-in issue in earnest. Players may see the error “Error loading your profile. Please contact customer support” when logging in. They state that they have made the servers work, but the accounts that are affected causes them to be “stuck,” and they are currently working on the way to resolve this particular issue. Because of these problems, the team has delayed an update that was meant to go release on Monday. Hopefully, all of those affected will have their problems fixed before too long.